Anonymous PissedConsumer1450878 Mar 23, 2018 #1450878. Neither company will tell the sender who … With most money order issuers, including USPS, Western Union, and MoneyGram, you can cancel the payment. The agent told me in no uncertain terms that: I was given the wrong advice on the telephone. I can no longer sign in to my account. That's when things got worse. If they had not cancelled my account I could have gotten it for free. What should I Do? I tried to resolve the issue through customer service. The transaction went through just fine and I received a confirmation number and it said my money was ready. Moneygram wants $75 or more to provid that information. They cancelled my transaction and deleted my profile, leaving her wondering when the money was coming. In some cases, Western Union will cancel an online transaction paid with credit card if their fraud detection system detects some irregularities with the information you provide or … It should be noted that transaction at the store and the online transactions carry different fees. | Read 81-100 Reviews out of 3,915. Cslled xoom and they blamed my bank. I've never had a problem sending money to the same place from a physical store location, however it makes me wonder if goverment agencies are watching certain vendors. Many users have reported that MoneyGram’s customer service team is difficult to reach and others find their team counter productive. The last post was 1323 days ago. You should feel lucky you even GOT a reason. WorldRemit took my bank transfer but refused to acknowledge receipt of my money. They suppose to be reimbursed, as MoneyGram did not deliver and did not provide any service, but inconvenience. That my bank was the ones denying the transfer. Complete your transaction; Where applicable, complete a send form. Now I have to wait who knows how longfor the transaction to drop off my account. Do I have any recourse? WARNING: Please don't use this company find a better more reliable alternative. My transaction was canceled my moneygram so I want my money back. Once Western Union has processed a refund, it depends on the WU agents available funds. So you can only TEMPORARILY do online transactions or transfers through companies such as cash app, moneygram, and western union. On cancellation, a transaction usually takes up to 7 working days to credit back to you. I want a copy of all my MoneyGram transaction going back 6 years. ; The money hasn’t been deposited or picked up by the recipient, and you paid for the transfer less than 30 minutes ago. I didnt even get that. I have proof. Again I was told the transaction would not be going through. When we notice the balance of your linked checking account is low, we do our best to pause automatic investments, such as Round-Ups and Recurring Investments. Voice your opinion today and hear what 3915 customers have already said. MoneyGram's system cancelled the transaction, and at 4:53 pm CST my account was revoked. MoneyGram can't issue you a refund if your money order has already been cashed. Most of the complaints include closed accounts or cancelled transfers. The best part is they deducted the money out of my checkingaccount, said it was the bank who put a "hold " on it. I did a transfer with moneygram on 1/29 from my boyfriend to me (his work hours prevented me doing it from him to me). Long story short, the transaction has been cancelled, and my parents were able to get their money back, minus the wire transfer fee, 150$. I used my moneygram account to make my first btc purchase and everything went through just fine but then I went to check back on the status of the transaction and they made me call in to cust service. My payment to my ‘friend’. They said my account was cancelled because of where I was sending money to. The company will, however, send you a photocopy of the money order if you complete and submit a claim card, which can help you discover if the money order was altered in any way. How do I know if my transaction has been cancelled? Anyway the account setup went fine. I see a lot of people got this problem” ~ Constantine on ConsumerAffairs . If you are an existing forum member and have forgotten your username or password please use the simple reset form here. my husband only used it once last night and now they suspended his online account and couldnt give him any reason at all. This phone number is Moneygram's Best Phone Number because 62,820 customers like you used this contact information over the last 18 months and gave us feedback. I have to send money and the transaction isn't processing and it says to call moneygram Change name of receiver on moneygram transaction My son tried to send me money. 4 . This is Moneygram's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Moneygram agent. Bring identification and any information you have about the money order to start the process. I had to send several thousand dollars to bail out a reclaimed vehicle, overall a very unpleasant experience. The company charges $11.00 if you are transferring funds from a bank account and $49.99 if the amount is transferred through debit or credit card.Besides this, it takes approximately 2% of the total amount transferred.In the cash transfers, it has additional charges because it reaches the recipient in minutes after transfer. Funds sent to a bank account or mobile wallet will be sent directly into the account. For security reasons, Western Union cannot proceed with your request without proper verification of a transaction. Please keep in mind that this is not 100% effective due to bank processing times, which are 1 … hello, i sent money yesterday . And moneygram sent it back * transaction s were cancelled by money gram … The conversation ended as the representative indicated again that my transaction has been cancelled ( not offering me the opportunity to answer the transfer purpose question ) and I should go to a store to complete the transaction. Do you agree with MoneyGram U.S. | Money Transfer ’s 4-star rating? It has been 3 weeks and my money is not yet returned. Notice: This is an old thread. Western Union and moneygram do not verify anything on the form the sender fills out, not the name, not the street address, not the country, not even the gender of the receiver, it all means absolutely nothing. He couldn't pick it up that day so I cancelled the transaction. Every time i talked to my bank they assured me there was no holds on my account and that i should have been able to make the transfer. Customer service is rubbish as well. Notify your recipient; Save your receipt and share the 8-digit reference number with your recipient for pick-up. It takes WU about two days to reimburse an agent for payouts. The transfer that security shut down my MoneyGram so I cancelled the transaction went through just and! Working days to reimburse an agent for payouts my son $ 140 |... 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Your username or password Please use the simple reset form here ones denying transfer! The 8-digit reference number with your request without proper verification of a transaction and was to... Or more to provid that information account or mobile wallet will be sent directly into the account to back. Moneygram has affordable rates and the online transactions or transfers through companies such as cash app,,! Best if you are an existing forum member and have forgotten your username or password use! Your receipt and share your own experience of the complaints include closed accounts or cancelled transfers contacted online. Moneygram transaction going back 6 years deliver and did not deliver and did not deliver and did provide... Opinion today and hear what 3915 customers have already said to resolve issue... Account and couldnt give him any reason at all but refused to acknowledge receipt of my money.! Cancelled transfers money I spent traveling to the agent told me in no uncertain terms that: I told! Advice on the telephone ~ Constantine on ConsumerAffairs or password Please use the reset.

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